Contact Us

say hello

FAQS

1. Who is SmoothMove Madrid for?

SmoothMove Madrid is designed for students and young professionals relocating to Madrid. Whether you’re here for studies, a new job, or an exciting new chapter, we offer tailored relocation services to make your transition easy, efficient, and enjoyable.

2. What services do you offer?

We provide a range of services to assist with all aspects of your move, including finding accommodation, visa and paperwork support, neighborhood guidance, orientation support, logistical support, and introductions to Madrid’s social and professional scene. We also offer a personalised consultation to customise your package based on your specific needs.

3. What packages do you offer?

We offer three straightforward packages to suit a variety of needs and budgets. Each package provides essential relocation support, and every client begins with a personalised consultation to ensure we address your unique requirements. From package 2 you can add on extra services for additional prices. For full package details, please see our services page.

4. How does the personalised consultation work?

After filling in the contact form and selecting a package, you’ll schedule a one-on-one consultation where we’ll discuss your preferences, goals, and any specific needs you may have. This allows us to tailor our services and provide you with targeted support throughout your move.

5. How long does it take to get set up in Madrid?

The timeline can vary based on your specific needs, but our goal is to get you settled as quickly as possible. Depending on the services you select, we aim to have you set up with accommodation, essential paperwork, and local knowledge within a few weeks.

6. What is the SmoothMove Madrid Community?

The SmoothMove Madrid Community is an exclusive WhatsApp group for our clients, designed to make your transition to Madrid even more enjoyable, supportive and connected. It’s a vibrant space where newcomers like you can organise meetups, events, co-working sessions, and more.

7. Can I join the SmoothMove Madrid community even before moving?

Yes! We invite all our clients to join the **SmoothMove Madrid WhatsApp community** as soon as they confirm a package. This is a great way to connect with other newcomers, ask questions, and even make friends before you arrive.

8. Do you help with finding accommodation?

Absolutely! We assist in finding safe and comfortable accommodation based on your budget, location preferences, and lifestyle. Our goal is to make sure your new home feels welcoming and close to what matters to you, be it campus, work, or cultural hotspots.

9. Do I need to speak Spanish to move to Madrid?

While speaking Spanish is certainly helpful, especially for daily interactions, it’s not essential for getting started. Our services have the language part of your move covered. Madrid is an international city, and many young professionals and students get by comfortably with English. However, we can also provide recommendations for language classes if you’d like to learn Spanish.

10. What should I do to get started with SmoothMove Madrid?

Simply fill in our contact form, send us an email or message on instagram selecting one of our packages and book a consultation with us. We’ll walk you through the process and customise your package to meet your specific needs, making sure you feel prepared and excited for your move!

Contact us